What we configure
What we set up for Dubai
UAE VAT
Zoho Books configured for UAE VAT at 5%, with the correct treatment for zero rated exports, reverse charge on imported services, and designated zone supplies.
Tax invoice templates
Tax invoice and credit note templates carrying the fields UAE tax invoices are required to show, in English or bilingual Arabic and English layouts.
E-invoicing readiness
E-invoicing readiness: master data, TRN capture and document structure aligned so the move to mandatory e-invoicing is a switch rather than a rebuild.
Mainland & free zone
Multi-entity setup where you operate both mainland and free zone companies, with separate books and consolidated reporting across them.
WPS payroll
Zoho People and Payroll producing a compliant WPS SIF file, with the Gulf working week, local holiday calendar and end of service gratuity accrual.
Arabic CRM layouts
Zoho CRM with Arabic and English field layouts, and a working week and business hours that match how your team actually operates.
Straight answer
Is Zoho the right fit here?
Zoho is usually the strongest value in the UAE mid-market: Zoho One covers CRM, books, desk and HR on one subscription at a fraction of the equivalent Microsoft or Salesforce stack. It is a weaker fit if you need deep manufacturing MRP or a regulated core banking integration.
Questions
Zoho in Dubai
Does Zoho Books handle UAE VAT and the FTA return?
Yes. Zoho Books supports UAE VAT natively, including zero rated and exempt treatment, reverse charge, and designated zone handling. It produces the VAT return summary in the FTA's format. The accuracy depends entirely on how tax treatments are mapped during setup, which is the part we do.
We have a mainland company and a free zone company. Can Zoho handle both?
Yes, as separate organisations in Zoho Books with their own chart of accounts, tax registration and reporting, plus consolidated reporting across them. Inter company transactions between the two entities are set up explicitly so they net out correctly.
Can Zoho Payroll generate a WPS file for our bank?
Zoho Payroll for the UAE produces the WPS SIF file for upload to your bank, provided employee records carry the correct labour card and IBAN details. We load and validate those as part of the payroll setup.
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