What we configure
What we set up for Dubai
UAE VAT
Business Central configured for UAE VAT at 5%, with correct treatment for zero rated exports, reverse charge and designated zone supplies.
Tax invoice layouts
Tax invoice and credit note layouts carrying the fields UAE tax invoices must show, in English or bilingual Arabic and English.
E-invoicing readiness
E-invoicing readiness, with master data, TRN capture and document structure aligned ahead of the mandatory rollout.
Multi-company
Multi company setup where you run mainland and free zone entities, with intercompany posting and consolidated reporting.
Arabic forms
Dynamics 365 Sales and Customer Service with Arabic and English forms, and business hours on the Gulf working week.
Microsoft 365
Microsoft 365, Teams and SharePoint integration, so documents and approvals live where your team already works.
Straight answer
Is Microsoft Dynamics 365 the right fit here?
Dynamics 365 makes sense when you are already a Microsoft organisation and want finance and CRM on one platform with native Microsoft 365 integration. It is a heavier and more expensive implementation than Zoho or HubSpot, and for a straightforward pipeline it is usually more than the problem requires.
Questions
Microsoft Dynamics 365 in Dubai
Does Business Central support UAE VAT?
Yes, with configuration. VAT posting groups have to be set up for UAE treatments including zero rated, exempt, reverse charge and designated zone supplies, and the invoice layouts adjusted to carry the required fields.
Can we run mainland and free zone entities in one system?
Yes, as separate companies within the same environment, with intercompany transactions and consolidated reporting across them.
How well does it integrate with Microsoft 365?
Natively, and this is usually the strongest argument for choosing it. Outlook, Teams, SharePoint and Power BI connect without middleware, which matters if your organisation already runs on Microsoft.
Related
More on Microsoft Dynamics 365
Same platform, other markets
Next step
Planning a Microsoft Dynamics 365 project in Dubai?
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