01 — What breaks
Where field service teams lose time.
Jobs are dispatched by phone, sheets are on paper and SLAs are tracked after the fact.
Contracts and site histories are hard to find on site.
02 — What we build
Systems for field service.
Ticket intake
Email, WhatsApp, portal and phone tickets triaged with AI and routed by skill and region.
Scheduling
Dispatch board with technician skills, locations and SLA deadlines.
Mobile job sheets
Offline app with checklists, photos, parts, signatures and site history.
Contracts and SLAs
Contract entitlements, SLA clocks and billing for out-of-scope work.
FAQ
Questions from field service teams.
Does the app work without signal?
Yes. Jobs and forms are stored on the device and sync when connectivity returns.
Can SLAs be tracked per contract?
Yes, with clocks per priority and alerts before breach.
Can customers sign on the device?
Yes, with the signature and photos attached to the job record.
Next step
Start with a 30-minute call.
Tell us what you run today and where it breaks. You get a fixed-scope quote afterwards. We don’t publish rates, because the honest price depends on scope.
Enquire
Talk to us about Field service & IT support systems.
Tell us what you run today and where it breaks. We reply within one business day.